Has your Amazon Prime account been locked due to unusual activity? In this video, we'll guide you through the steps to regain access to your account. I tried calling amazon but it was useless (after searching like crazy for a number). Sep 9, 2022 · We have temporarily placed your Amazon account on hold and canceled any pending orders or subscriptions because we detected unusual activity on it. So, my account is still locked. I pay for Prime and connect other platform accounts to this now locked Amazon account. This account is newly created. These inactive accounts don't need any management and can be safely ignored. Hello everyone, I wanted to ask a question regarding the A to Z app. I got the email notification that the account had some suspicious activity and that I needed to rest my password - after I did, I was stuck in a login loop. After I made a few purchases on my new account, it locked me. I also agreed to sign up for a prime trial in the checkout area. After a week of calling their account support number and sending them my photo id, I gave up and said "just close it, can you manage that?" And it's closed. Getting your Amazon account locked can be pretty frustrating whether you are a customer or a seller. Check out our top 4 ways to unlock Amazon account and get back to shopping! May 5, 2025 · What do I do if I am locked out of my account and I think it’s been hacked? If you suspect that your account was hacked or compromised and are having trouble logging in, you may be able to log back in to your account by resetting your password. Amazon locks accounts to limit fraud, reduce unauthorized transactions, and stop suspicious activity. Aug 19, 2025 · Got your Amazon account temporarily locked? Don’t panic! In this video, I’ll walk you through step-by-step how to unlock your account fast—whether it’s by fo. If you find your Amazon account temporarily locked, it is essential to address the issue promptly to regain access. This is not a General Help forum for account-related issues. Amazon monitors activity on your account to keep your account and payment methods safe. Next, reach out via the phone or email. What do I do? Oct 9, 2024 · Account locked temporarily We have detected unusual activity on your account and have locked it temporarily. So my friend who works at Amazon got their a to z app temporarily disabled but hasn’t received any emails from HR. RealisticHamster7945 How do I "unlock" my amazon account through customer service to regain access? it was temporarily locked due to suspicious activity Jan 8, 2025 · I made a new amazon account and bought two gift cards on it to give it to my friends for christmas, but it never got received , I pressed the button to return the order and the second I did that my account suddenly got locked for absolutely no reason. How To Fix Your Amazon Account Temporarily BlockedLearn how to fix your Amazon account when it’s temporarily blocked in this comprehensive step-by-step guide How to Unlock a Temporarily Locked Amazon Account: A Complete SolutionIs your Amazon account temporarily locked? Don’t worry! In this comprehensive guide, we We would like to show you a description here but the site won’t allow us. If your Amazon account is locked due to suspicious activity or I got locked for 2 hours, got back in and tried to buy the phone with my card this time. ” This means Amazon has noticed something suspicious with your account and has limited access to keep it safe. account locked I tried using my debit card on my amazon account and they locked my account, I believe it’s because I was using a VPN at the time but honestly I’m not sure what happened. Your account will be put on hold when an unusual payment activity is observed in your account. I get OTP password to email, than I answered to security question and all process repeat again and again, login form stuck in a loop. Occasionally, if we detect technical irregularities with your account, we may take the extra precaution of locking your We would like to show you a description here but the site won’t allow us. I had to submit ID We would like to show you a description here but the site won’t allow us. To ensure a secure and trusted environment for its customers, Amazon may temporarily restrict an account if it detects any suspicious or unusual activity. I called customer service and they said that it was closed due to inactivity and I need to create a new account with a different email. My account was randomly locked on Nov. Once you have provided the required information, we will review it and respond within 24 hours. This isn't some new account, it is a very established account with a lot of activity for over 7 years. Today I still can’t access the account, which means it is not a temporary 30 mins lock. Will they charge my debit card after the trial even if my account is locked? (I don't think my debit card is activated for online purchases). Thank you for Sep 5, 2024 · In this video, you'll discover how to handle a temporarily locked Amazon account and learn effective methods to unblock or unhold your account without email. Help us protect your account We have detected unusual activity on your account and have locked it temporarily. But sometimes, Amazon gets it wrong. Amazon prioritizes account security and integrity. Oct 4, 2023 · To fix the Amazon account locked temporarily issue, reply directly to the account locked email. A comprehensive anthology for literature courses, featuring fiction, poetry, drama, and guides for critical analysis and writing. Can't sign into my account on anything even devices that were trusted in the past and customer service doesn't help at all. It worked for me, the representative unlocked the customer account, which consequently unlocked the account on Seller Central. To recover a locked account, you'll need to contact Amazon support. If you cannot find the email from Amazon, try the following. To put it in perspective, i never even added a gift card on my amazon account, what i did was add top up balance to my amazon UK account on several occasions, and that was always directly on amazon, and was bought with my own credit card registered in my name and billing address. How do I cancel Prime and unlink everything when I cannot access the account? Can I know what happened here? What suspicious activity? Apr 7, 2025 · I woke up today someone tried (I guess successfully) got into my Amazon account and set up an OTP authenticator app and now I'm locked out entirely. My Amazon account is on hold/locked My Amazon account has 2k worth of money on my balance it got locked because I was trying to purchase a laptop I got it fixed it then it happened again on January 14th of 2023 now it’s been 2weeks and a half trying to fix this problem they won’t unlock it unless I show them receipt it’s been 2-3 years…. Amazon want… When I signed in to try to return it my account got temporarily locked for suspicious activity because i was logging in from a different device, and it says I can call customer service for any further helps, but i cant call because i dont have a phone nor do I really have access to a phone. First, check your email for a notification from Amazon. For your protection, we have temporarily placed your account on hold and any pending orders or subscriptions on hold as well. So I called Amazon and they submit a request to unlock my account, to my understanding it takes 24 hours or under for them to look at my account and get back to me, and once my account is unlocked the hold on my orders will be lifted. May 31, 2025 · An Amazon account lock usually appears as a message saying, “ We have detected unusual activity on your account and have locked it temporarily. 23, with no notification. Jul 30, 2021 · When you account is blocked, Amazon emails to tell you that it is blocked and will provide reasons for the block. #Amazon Temporarily locked Easy way to unlock Amazon account in just 24 hours First, you need to read your email May 28, 2022 · That was last night. Authenticator may list inactive accounts that are created by other applications that use Authenticator for single sign-on support. As the titles states, this customer-to-customer forum assists with using Amazon Devices (Echoes, Fire TV, Kindle E-readers, etc) and Digital Content (Prime Video, Kindle books, Amazon Music, etc). Amazon has locked my account (“placed a hold”) and decided to close my account, despite government Id, 3 cards, billing statements, proof of gift card purchase, rent bill, utility bills, and several phone call verifications!!! Anyone know what to do??? We would like to show you a description here but the site won’t allow us. Feb 27, 2024 · If your Amazon account is locked, you won't be able to make purchases. Sep 2, 2023 · If you're having trouble logging in to your Amazon account, there are a few things you can try to unlock it. Customer service doesn't work since I have to login to use it. Jun 10, 2024 · Account Temporarily Locked Hi, Dear amazon support team I can't login to my amazon account nor my prime video. 12 votes, 32 comments. I submitted an appeal with the wrong information and they told me to resubmit, I did that around 2 months ago and haven’t gotten a response. If your Amazon account is locked for security reasons May 2, 2025 · We have detected unusual activity on your account and have locked it temporarily. Later that day I got an email from Amazon saying that it was not enough information. but the email says to follow onscreen instructions on the amazon page, which is the tab telling me to look for an email Dec 13, 2024 · I went to login to my Amazon account and it said it was locked. Does anyone know what that usually means? They tried calling ERC but no response but I think that’s because it was outside of business hours. A couple of minutes later I received an email saying that my account has been temporarily locked and I have to send information confirming. Please contact customer service for further assistance. When attempting to log into our Amazon seller account recently, we receive the following message. Ok so I’ve been locked out of my account I’ve had for years, lost all my e-books, can’t use my 1 week old Kindle. ``` First, I haven't received email notifications about suspicious activity, and my account has just been blocked. Now my account's locked for suspicious activity. Could you please tell me who can I contact via email about this issue? Also, there is no official number to call for my region (Serbia), and live chat support never Apr 1, 2024 · How do i get into my previous amazon prime account if it has been temporarily locked? Has anyone else ever had this issue General Prime Video Prime Video ReplyReplyReply I have this question too 1 Answer488 Views Joseph (Amazon Staff) April 1, 2024 at 10:23 AM So I purchase a new tv along with other items via Amazon and within 24 hours I get an email saying my account is locked down and that I have to provide documentation and for one I don't use a bank I use Rushcard so I don't have any kind of documentation. does anyone know how long the temporary lock is? We would like to show you a description here but the site won’t allow us. If your account has been temporarily locked, Amazon usually sends an email explaining the reason and providing instructions on how to unlock it. When I logged in, Amazon asked for some supporting documents for my most recent purchase, which I submitted right away. We have detected unusual payment activity on your Amazon account. Reply to the email and provide documents or other verification items that are needed or ask them what you need to do to unblock the account. I believe the changed the phone number on the account as well. This article delves into the intricacies of the Amazon account on hold to help you remain calm and informed if you encounter this situation. We do it as a security action, so we can review it with you. Hope this helps. This tutorial shows you how. But I don't really care about my account, now I'am worried about the prime subscription. Sep 19, 2024 · I recently had to delete my Amazon account then open a new one. Nov 20, 2023 · By creating a new Amazon account, you run the risk of Amazon locking/blocking/closing it, as well. So basically, my Amazon account got locked for unusual activity last Tuesday, and then the next day I received an email from Amazon saying that they closed my account. Visit the login page on Amazon. Mar 17, 2025 · Account locked temporarily Hi, I can't log in to my Amazon Prime account. I just now submitted photos of an internet bill, my driver's license, and my bank where it shows my name/address/last 4 card digits. In this video, you'll learn how to solve the Amazon temporarily locked account issue quickly and effectively. Register on My Verizon to pay Verizon bills, manage account, switch plans, check usage, swap SIM cards, reset a voicemail password, view order status and more. Im in the same country Ive been using amazon in, havent changed payment methods etc. Then yesterday, when I tried to log in from another device, for some reason my account was temporarily locked and I can’t know what happened. We would like to show you a description here but the site won’t allow us. Mar 21, 2025 · My Amazon account is temporarily locked for no reason. Begin by visiting the Amazon website and navigating to the "Help" section. I don't see how it got locked over adding a phone number. For some reason I managed to change my password, but that didn’t work. My account was immediately locked after purchasing an item sold and shipped by amazon using the gift card balance and a prepaid visa card. " To regain access to your Amazon account: so i submitted it without a document, and my account's still locked with a 'more info needed' tab, saying to check for an email. It was all really okay. FYIThis is a customer-to-customer forum which assists with using Amazon Devices and Digital Content. Restore your Amazon access using the steps in this guide. Mar 7, 2025 · This is NOT Amazon. We walk you through the exact steps to recover Dec 11, 2022 · What is the “Amazon Account Locked” email? “Amazon Account Locked” is a phishing email that pretends to be from Amazon and claims that there is an issue with your account or payment and then asks you to click on a link to fix this issue or open a malicious attachment. If it's also blocked due to suspicious activity, just contact Amazon as a regular customer and don't mention that you use the account as a seller. Aug 14, 2025 · At Reddit, we’re always watching out for your privacy, safety, and security. After a lot of calls with Amazon customer support it turns out my account wasn't closed and was still locked. To restore your account, you can click the button below and follow on-screen instructions. I have never had any locks or warnings or holds or anything in the past with my Amazon account, along with Audible, I also have a Amazon cloud account which is also locked. The account is temporarily locked and can't call customer service I got this message when I logged in " We have detected unusual activity on your account and have locked it temporarily. I know that the problem is with my boyfriend account since the payment turn red and we tried one more time. Secondly, all available forms/support pages do not work. Amazon Temporarily locked account Issue due to unusual or suspicious activity. I ended up closing my account as I could never get Amazon account security to authenticate who I was and let me change my credentials in real time. Amazon email only entailed that it was due to the following: Hello, We believe that an unauthorized party may have accessed your account. If you're a We would like to show you a description here but the site won’t allow us. Microsoft Authenticator acts as a secure repository for your account credentials to help you authenticate and access various applications conveniently. 10 mins after that I got the same email, and again got locked out for 2 hours. So when it was used in Netherlands to buy a 50$ Google gift card, I BELIEVE this is what caused my account to be locked. How to Fix Amazon Account on Hold [Full Guide 2026] In today's video we cover: how to fix amazon account on hold, amazon account on hold fix tutorial, amazon account temporarily locked solution We would like to show you a description here but the site won’t allow us. I think it's cuz I kept trying to login and then logging out cuz I got confused. Aug 30, 2024 · Today I woke up and saw my Amazon account got temporarily locked and I went through the steps to get back into and it said it was under review. I checked my email and I received one last month (I missed it initially) that says that due to suspicious activity and I should contact customer support. When we notice unusual payment activity on your account, we temporarily place your account on hold. Find solutions for account and login issues on Amazon, including password recovery and troubleshooting steps for two-step verification failures. Keep in mind I grew up in Portugal, so the Amazon account was a portuguese account. I never heard back from an account specialist, aside from an automated email saying my account was in a “temporary hold due to unusual activity” and that I needed to login and provide some documentation In this video, I’m going to show you how to solve Amazon temporarily locked account issue step by step. Learn how to solve the Amazon temporarily locked account issue with this comprehensive guide.

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